• Why AI Will Make Organisations More Humane

    The organisation of tomorrow will be built around data. This will require smart algorithms to make sense of all that data. AI will enable organisations to leverage data and embed smartness in every process and customer touchpoint. When you put smartness to work, it will empower your employees and customers and make your organisation more humane. When building the organisation of tomorrow, the first step is to datafy your organisation by collecting data at every process and customer touch point. The second step in the organisation of tomorrow is to distribute that data, either using [...]

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    How to Control AI that Becomes Too Advanced?

    Artificial Intelligence is rapidly becoming more advanced. One of the organisations working on AI is OpenAI; the not-for-profit artificial intelligence research organisation co-founded by Elon Musk. Last week, they produced a paper demonstrating the progress they have made on predictive text software. The AI that they developed, called GPT2, is so efficient in writing a text based on just a few lines of input, that OpenAI decided not to release the comprehensive research to the public. Out of fear of misuse of the tool. Already, GPT2 has been described as the text version of deep fakes. [...]

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    Understanding the Elements of Artificial Intelligence

    Artificial Intelligence is here to stay. The development of AI is speeding up on a daily basis. Only recently, Google’s DeepMind created the AI AlphaStar that secured a decisive victory against two grandmaster players of the game of StarCraft II. In a series of test matches they played, the algorithm won 5-0. This victory is a decisive moment for artificial intelligence, as the game of StarCraft II is fundamentally more difficult than the other games where Deepmind’s algorithm already claimed victory. Video games such as Atari, Mario, Quake III or Dota II are a lot less complex than [...]

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    2018 in Review: The Year of Transition is Over

    Last year, I called 2018 the Year of Transition because technological developments are accelerating, but they had not yet reached the state of full maturity. Indeed, artificial intelligence did leap forward, with Uber developing a new machine learning technique and AI beating humans in the game Dota 2. As I correctly predicted, the ICO hype came to a near standstill. Among others due to the crypto bear market and additional scrutiny from regulators such as the SEC. We saw a new approach to data ownership with the launch of Solid PODs by Sir Tim Berners-Lee. Finally, we saw that quantum [...]

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    Incorporating Analytics in Your Organisation: 9 Use Cases

    Descriptive, diagnostic, predictive and prescriptive analytics can each provide insights into the business and as such improve and optimise your performance and increase your competitive advantage. Descriptive and diagnostic analytics enable organisations to learn, sense, filter, shape and calibrate opportunities by providing insights as to what has happened in their environment. This will allow your organisation to better sense opportunities than the competition. Predictive analytics can improve your decision-making across your organisation to help you understand which opportunities are best [...]

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    Including Deep Learning into your Applications: How IBM Watson Studio's Services can Help

    Using AI to automate processes means substantial efficiency improvements in nearly any business function. Now, that same solution is being deployed to create better, faster and smarter AI technologies. Think of IBM Watson Studio as an AI that trains other AIs. It helps automate the Deep Learning process, so you can train your system to handle independent tasks much more rapidly. After all, some of the biggest barriers to entry with AI technology are the availability of skilled programmers, standardized formats for easy deployment and the sheer complexity involved in training any AI. With IBM [...]

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    How to Improve the Customer Experience with the Intelligent Enterprise?

    If you take care of your customers, your customers will take care of your shareholders. It is that simple. To create value for your shareholders, you should focus on your customers. Offering your most important stakeholder what they need, when they need it. Unfortunately, many organisations fail to recognise the customer as their most important stakeholder. Thereby threatening the success of the organisation. There are multiple reasons why organisations fail to take care of their customers. One reason could be because the organisation is more focused on cost reduction instead of service [...]

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    30 Ways How AI Will Change Your Business

    Artificial intelligence has the power to change our society dramatically. Within the coming years, it is likely that AI is taking over many of the jobs currently done by humans. Not only repetitive work can be taken over by AI, but also more difficult jobs such as customer service representative, journalist, chef, driver or team leader. It seems that many of the functions of existing organisations can be taken over by artificial intelligence, thereby of course also creating many, yet unforeseen, jobs. As a result, organisations will look completely different in the future. Therefore, let’s [...]

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    Online Reputation: How Sesame Credit Changes the Concept of Privacy

    The internet has a problem. On the one hand, we have the ‘Western internet’ where everyone can do as they like, where you can be anonymous and say/do whatever you want, but where reputation and online trust is difficult. As the famous saying goes: “on the internet, nobody knows that you are a dog”. On the other hand, we have the ‘Chinese internet', where every action you do is recorded and contributes positively or negatively to your reputation. However, privacy is non-existent. None of these two internets is ideal, which is why we are working on a solution to make anonymity [...]

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    AI: A Force for Good or Bad?

    This week, Elon Musk praised the work of OpenAI after a team of five neural networks had defeated five humans, who ranked in the top 99.95 percentile of players worldwide, in the popular game Dota 2. The five bots had learned the game by playing against itself at a rate of a staggering 180 years per day. The game requires strong teamwork among the five players and, therefore, the achievement is quite remarkable and more evidence that artificial intelligence (AI) is rapidly becoming more advanced. However, directly after the five bots beat the five humans 2-1, Musk cautioned for the power of[...]

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