• AI journalism: possibilities, limitations, and outcomes

    Microsoft made waves this May when it announced that it would lay off more than 50 journalists and editors from its workforce. Many of these employees were involved in the news curation process, selecting hand-picked content that would run on the Microsoft News and MSN websites. But their positions won’t go unfilled for long: Microsoft is expected to replace them not with new hires, but with AI software that can identify trending and interesting articles, essentially performing their old job function. But curation is just one task that AI “journalists” can now accomplish. Kristian [...]

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    The GPT-3 Model: What Does It Mean for Chatbots and Customer Service?

    What is GPT-3? In February 2019, the artificial intelligence research lab OpenAI sent shockwaves through the world of computing by releasing the GPT-2 language model. Short for “Generative Pretrained Transformer 2,” GPT-2 is able to generate several paragraphs of natural language text—often impressively realistic and internally coherent—based on a short prompt. Scarcely a year later, OpenAI has already outdone itself with GPT-3, a new generative language model that is bigger than GPT-2 by orders of magnitude. The largest version of the GPT-3 model has 175 billion parameters, more [...]

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    Why We Need Ethical AI: 5 Initiatives to Ensure Ethics in AI

    Artificial intelligence (AI) has already had a profound impact on business and society. Applied AI and machine learning (ML) are creating safer workplaces, more accurate health diagnoses and better access to information for global citizens. The Fourth Industrial Revolution will represent a new era of partnership between humans and AI, with potentially positive global impact. AI advancements can help society solve problems of income inequality and food insecurity to create a more "inclusive, human-centred future" according to the World Economic Forum (WEF). There is nearly limitless [...]

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    How to Ensure Trust in a Digital World

    We have a trust issue. In our digital world, it has become increasingly difficult to trust each other. Whether it is another person, an organisation or a device, trust is no longer a given online. This is a serious problem for our society and our democracy. If trust is lacking in society, anarchy can be expected. The problem is, the more digital our society becomes, the harder it seems to trust each other. With technology being neutral, it is up to the user to determine whether to apply technology for the good or the bad. For example, artificial intelligence can be used to protect [...]

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    The Top Seven Technology Trends for 2020

    We have reached the end of 2019 and just like in previous years, I am looking ahead to see what organisations can expect next year. 2019 was the year of truth, with many enterprises developing blockchain proof of concepts, Google confirming a quantum supremacy breakthrough and more data breaches with the latest breach containing 1.2 billion records. Now for the 8th year in a row, I offer you my technology predictions for the next year, which I hope will help you prepare for 2020. At the start of this century, 2020 still seemed so far away. To me, it felt that in 2020 we would live in a [...]

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    4 Steps to be Successful with the Digital Transformation of Your Business

    According to McKinsey, data-driven organisations are 23x more likely to acquire customers, 6x more likely to retain customers and 19x more likely to be profitable. Being data-driven is good for business. Therefore, it is not a surprise that one question I always get when advising organisations is how to digitally transform your business and remain relevant in these fast-changing times. My first answer is to tell them that they have to achieve a gestalt shift, where they see their organisation from a different perspective. Instead of looking at your organisation from a product standpoint, [...]

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    7 Ways How AI Will Change Your Workplace

    In the next five to ten years, your workplace will look fundamentally different. Thanks to technologies such as artificial intelligence, the internet of things and robotics work as we know it will drastically change. The future of work will come with great opportunities but also with plenty of challenges for organisations. It will require employees and management to adapt and work smarter. AI will augment your jobs, the Internet of Things will provide you with details insights and robotics will replace many jobs. In the coming decade, your workplace will be datafied and digitalised. [...]

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    3 Concepts that Define the Future of Work: Data, Decentralisation and Automation

    The organisation of tomorrow will look fundamentally different than today's organisation. Those enterprises that are aware of the upcoming changes can best prepare and achieve competitive advantage in a data-driven society. Consequently, the future of work will require management and employees to take a different approach when it comes to creating and delivering a product or service. The future of work will be defined by three concepts: data, decentralisation and automation that will radically change leadership, culture, privacy and security. Let's discuss each of these concepts. The Future [...]

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    Why We Should Be Careful When Developing AI

    Artificial intelligence offers a lot of advantages for organisations by creating better and more efficient organisations, improving customer services with conversational AI and reducing a wide variety of risks in different industries. Although we are only at the start of the AI revolution, we can already see that artificial intelligence will have a profound effect on our lives, both positively and negatively. The financial impact of AI on the global economy is estimated to reach US$15.7 trillion by 2030, with 40% of jobs expected to be lost due to artificial intelligence, and global venture[...]

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    The Database of Tomorrow: The Self-Driving, Autonomous Database

    This article is sponsored by Oracle - redefining data management with the world’s first autonomous database.  In the coming years, the amount of data we create worldwide will grow to 175 zettabytes of data per year by 2025, up from 33 zettabytes in 2018. Over half of this data will be created by the Internet of Things devices and over 60% of it will be enterprise data. By 2025, 30% of all the data created will be in real-time, offering organisations great opportunities to constantly optimise their business. Clearly, the organisation of tomorrow is a data organisation. However, simply [...]

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