• 3 Concepts that Define the Future of Work: Data, Decentralisation and Automation

    The organisation of tomorrow will look fundamentally different than today's organisation. Those enterprises that are aware of the upcoming changes can best prepare and achieve competitive advantage in a data-driven society. Consequently, the future of work will require management and employees to take a different approach when it comes to creating and delivering a product or service. The future of work will be defined by three concepts: data, decentralisation and automation that will radically change leadership, culture, privacy and security. Let's discuss each of these concepts. The Future [...]

    Read more

    Why We Should Be Careful When Developing AI

    Artificial intelligence offers a lot of advantages for organisations by creating better and more efficient organisations, improving customer services with conversational AI and reducing a wide variety of risks in different industries. Although we are only at the start of the AI revolution, we can already see that artificial intelligence will have a profound effect on our lives, both positively and negatively. The financial impact of AI on the global economy is estimated to reach US$15.7 trillion by 2030, with 40% of jobs expected to be lost due to artificial intelligence, and global venture[...]

    Read more

    The Database of Tomorrow: The Self-Driving, Autonomous Database

    This article is sponsored by Oracle - redefining data management with the world’s first autonomous database.  In the coming years, the amount of data we create worldwide will grow to 175 zettabytes of data per year by 2025, up from 33 zettabytes in 2018. Over half of this data will be created by the Internet of Things devices and over 60% of it will be enterprise data. By 2025, 30% of all the data created will be in real-time, offering organisations great opportunities to constantly optimise their business. Clearly, the organisation of tomorrow is a data organisation. However, simply [...]

    Read more

    The School of the Tomorrow: How AI in Education Changes How We Learn

    We live in exponential times, and merely having a digital strategy focused on continuous innovation is no longer enough to thrive in a constantly changing world. To transform an organisation and contribute to building a secure and rewarding networked society, collaboration among employees, customers, business units and even things is increasingly becoming key. Especially with the availability of new technologies such as artificial intelligence, organisations now, more than ever before, need to focus on bringing together the different stakeholders to co-create the future. Big data empowers [...]

    Read more

    The Organisation of Tomorrow – Available Now!

    Earlier this year, I completed my PhD at the University of Technology Sydney. My research focused on how do emerging information technologies change the interaction of organisations and technologies. The title of my research was: Sociomateriality in the age of Emerging Information Technologies: How big data analytics, blockchain and artificial intelligence affect organisations. Undertaking a PhD was a great experience and an intellectual challenge. However, academic dissertations are dry and difficult to read. Therefore, I turned my thesis into an easy-to-read-and-digest management book, [...]

    Read more

    Are You Ready for a Smart Hospitality Industry?

    The hospitality industry is all about delivering the best guest experience. Whether this is in the local restaurant around the corner, the five-star beach resort that you visit during your holiday or the conference venue where you attend an event. Superior guest experience is what differentiates the winners from the losers within this great industry. I have always had a passion for the hospitality industry. Ensuring that your guests have a great time is a very rewarding job. With the data era now upon us, delivering personalised service becomes increasingly easier. Moreover, thanks to [...]

    Read more

    The Importance of Balance and Intelligent Spend in the Organisation of Tomorrow

    Today is the slowest business will ever run. In today’s world, it is the small companies that beat the large enterprises with speed and agility, according to Valerie Blatt - Global Vice President SAP. Companies such as Spotify are forcing incumbents such as Apple to change their music business. Therefore, for the organisation of tomorrow to remain relevant, they need faster, better and more intelligence. Last week, I was invited to join SAP Ariba Live in Barcelona. SAP Ariba Live is a conference around intelligent spend. The integration of SAP Ariba, SAP Fieldglass and SAP Concur enables [...]

    Read more

    Why the Government of Tomorrow is Also a Data Organisation

    Nowadays, every organisation is a data organisation. This not only applies to commercial organisations, but also to governments. Governments at every level – local, regional, national and supranational – should take a different approach to organise their activities. However, becoming a data organisation is not an easy feat. It requires governments to rethink all their processes and all citizen touchpoints. Even though governments do not have such fierce competition as organisations do, they too have to adopt technologies such as predictive analytics, blockchain and AI to improve their [...]

    Read more

    How Artificial Intelligence Will Disrupt the Financial Sector

    Artificial intelligence thrives with data. The more data you have, the better your algorithms will be. However, just having a lot of data is not sufficient anymore. You also need high-quality data, or in the words of Peter Norvig, you need better data: “We don't have better algorithms, we just have more data. More data beats clever algorithm, but better data beats more data." - Peter Norvig - Director of Research, Google Nowadays, most organisations collect vast troves of data, but especially the financial sector is well-suited for also collecting high-quality data. Simply because of [...]

    Read more

    Seen and Be Seen: How Facial Recognition Will Change Society

    With the number of cameras drastically increasing in our world, facial recognition is rapidly taking flight. Facial recognition is a biometric faceprint, where artificial intelligence maps an individual’s face mathematically. This faceprint is then stored in data. Later, the stored data can be compared with a live or digital image using deep learning to verify someone’s identity. Facial recognition can be integrated anywhere there is a camera. As a result, the number of applications for facial recognition is growing rapidly, from security to retail and consumer electronics to government[...]

    Read more