• What is Prescriptive Analytics and Why Should You Care

    There is more data than ever in the world and in the coming years, it will only increase exponentially. However, just collecting data is not enough if you wish to become a data-driven business. For that, you need to analyse the data to gain insights, and as you are probably aware, there are multiple ways to do so, each increasing in complexity and the value they create: descriptive analytics, diagnostic analytics, predictive analytics and prescriptive analytics. Descriptive and diagnostic analytics is similar to business intelligence; it helps you understand what happened in the past, from [...]

    Read more

    Why We Should Embrace Technology to Change Globalisation

    We live in a world where increasingly globalisation is under threat. The biggest threat comes from trade wars, started by Mr Trump, that could significantly harm the world economy. This week, the International Monetary Fund warned that Trump’s trade war could cost the global economy $430 billion in 2020. As the IMF’s report states, all countries will suffer, but the USA the most. Trade wars also affect the oil prices, which went down more than 4%. Trade wars are bad for the global economy as, in the interconnected world that we live in, it will affect everyone; from small business to large[...]

    Read more

    Thanks to Emerging Technologies, the Future Will Never Be Slow Again

    The fast-changing, uncertain and ambiguous environments that organisations operate in today, require organisations to re-think all their internal business processes and customer touch points. In addition, due to the availability of Emerging Information Technologies such as big data analytics, blockchain and artificial intelligence, it has become easier for startups to compete with existing organisations. Often these startups are more flexible and agile than Fortune 1000 companies, and they can become a significant threat if not paid attention to. Therefore, focusing purely on the day-to-day [...]

    Read more

    AI is Like Lego; Why You Should Hire a Chief AI Now

    Artificial Intelligence is like Lego; to build something nice, you need to combine the right pieces in the right way. Most of us have played with Lego when we were small. I did at least and I absolutely loved it. I can remember the days when my friends and I were playing with Lego for hours on end, constantly creating new structures and building complete cities. We loved it and I am sure it stimulated my creativity. Even adults still play with Lego, often in group exercises to get some creativity flowing. Lego is a wonderful product and I thank Ole Kirk Christiansen for inventing it. [...]

    Read more

    Why the Organisation of the Tomorrow is a Data Organisation

    The fast-changing, uncertain and ambiguous environments that organisations operate in today, requires organisations to re-think all their internal business processes and customer touch points. In addition, due to the availability of emerging (information) technologies such as big data, blockchain and artificial intelligence, it has become easier for startups to compete with existing organisations. Often these startups are more flexible and agile than Fortune 1000 companies and they can become a significant threat if not paid attention to. Therefore, focusing purely on the day-to-day operation [...]

    Read more

    How Big Data Enables Developing An Open Strategy

    Open strategy is the decentralisation of strategy formulation across, previously excluded, internal and external stakeholders. Traditionally, companies focused on control and ownership of an organisation’s assets to ensure competitive advantage. However, this focus on control of resources is no longer the key to success. In today’s data-driven societies, knowledge, i.e. data, is widespread and easily accessible and organisations are increasingly turning into data companies. Access to this knowledge can fuel innovation, especially when it is used to embrace external ideas and data and when [...]

    Read more

    The Top 7 Technology Trends for 2018

    It is that time of the year again and 2017 is over before we knew it. The Year of Intelligence brought us a lot of progress and change; from over-hyped ICO’s to algorithms that created secret languages. As every year since 2012, I provide you with seven of the most important technology trends for 2018 to help you, and your business, prepare for the next year. One thing that we can state is that we are on our way to enter the 4th Industrial Revolution. Many of the technologies that have been promised for decades are constantly improving and are now reaching a point of maturity. Once that [...]

    Read more

    Why Prescriptive Analytics Is the Future of Big Data

    Big Data has ushered in an era of data analytics that is taking different forms, including prescriptive analytics. This type of business analytics helps you find the best approach for a specific circumstance. It is also considered the third or final part of business analytics, which also encompasses descriptive analytics and predictive analytics. Prescriptive analytics leverages predictive analytics and descriptive analytics to derive ideal outcomes or solutions from helping you solve business problems, and it is driving the future of Big Data. Here's how: Differences Between Prescriptive [...]

    Read more

    How Conversational AI Will Change Customer Service

    By 2020, approximately 20.4 billion devices are estimated to be connected to the internet. These IoT devices are getting smarter, connecting to intelligent applications, such as Amazon's Alexa or Apple's Siri, and helping consumers make transactions and complete tasks. However, they are also sparking conversational AI, and it stands to change customer service. Explore conversational AI, its benefits and challenges, and how it will help change customer service: What Is Conversational AI? Conversational AI consists of an advanced technology that uses natural language processing (NLP) so that [...]

    Read more

    How Artificial Intelligence Will Change Retail Banking

    With technological advancement, artificial intelligence is set to touch and modify the financial sector, specifically retail banking in many different ways. It's still the beginning stages of AI adoption for most banks. A Narrative Science survey highlighted that 32 percent of financial executive participants utilize AI technology, such as voice recognition and predictive analytics. Moreover, an Accenture survey noted that 76 percent those surveyed believe most banks will use AI interfaces primarily for customer interaction by 2020. But AI is changing retail banking in more ways than one. [...]

    Read more