• The Supply Chain of Tomorrow Will Be Flexible, Efficient and Resilient

    In today’s complex world, it is short of a miracle how we have been able to create global supply chains that move products across the globe at breakneck speed. However, the current pandemic has also shown how vulnerable our global supply chains are.  Those companies who had not updated their supply chain to the digital era before the start of this pandemic faced a lot more difficulties in adjusting to the new normal than those companies with a digitally optimised supply chain. Digital has become a prerequisite for supply chains. Last week, I spoke with Pieter Van den Broecke – [...]

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    How Blockchain Can Prevent the Spread of Fake News

    What’s the current state of blockchain and “fake news”? In recent years, a great deal of attention has been devoted to the supposed rise in “fake news”: a term that can cover everything from satire and misleading content to articles that are completely fabricated. According to the 2018 Edelman Trust Barometer, which surveyed respondents in 28 countries: 59 percent of people said they were unsure about the reliability of information they see in the media. 63 percent said they believe the average person does not know how to differentiate journalistic facts from falsehoods. [...]

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    AI journalism: possibilities, limitations, and outcomes

    Microsoft made waves this May when it announced that it would lay off more than 50 journalists and editors from its workforce. Many of these employees were involved in the news curation process, selecting hand-picked content that would run on the Microsoft News and MSN websites. But their positions won’t go unfilled for long: Microsoft is expected to replace them not with new hires, but with AI software that can identify trending and interesting articles, essentially performing their old job function. But curation is just one task that AI “journalists” can now accomplish. Kristian [...]

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    Why Digital Transformation Has Become a Prerequisite for Success

    Digital transformation is a prerequisite for most companies to maintain their competitive or leading position. Especially in these uncertain times, it has become apparent that digitization is indispensable for companies if they want to be and remain successful. The company must be agile and innovative and, moreover, always put the customer first (customer-centric). Digitization is a catalyst that can provide the company with a competitive advantage. It is important to be innovative at different levels within the organization. For that to succeed, it is vital that there are commitment and a [...]

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    The GPT-3 Model: What Does It Mean for Chatbots and Customer Service?

    What is GPT-3? In February 2019, the artificial intelligence research lab OpenAI sent shockwaves through the world of computing by releasing the GPT-2 language model. Short for “Generative Pretrained Transformer 2,” GPT-2 is able to generate several paragraphs of natural language text—often impressively realistic and internally coherent—based on a short prompt. Scarcely a year later, OpenAI has already outdone itself with GPT-3, a new generative language model that is bigger than GPT-2 by orders of magnitude. The largest version of the GPT-3 model has 175 billion parameters, more [...]

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    The Data Organisation is Here to Stay, and Organisations are Finally Aware of It

    If there is one thing that this Corona crisis has made clear, every organisation needs to digitally transform their business as soon as possible. Digital is here to stay, and organisations are finally aware of it. Covid-19 enabled in days what organisations used to take years: enabling employees to work remotely and embracing digital technologies in their operations. To help organisations in their pursuit of digital transformation, I would like to share a preview with you of my latest book: The Organisation of Tomorrow; How AI, blockchain and analytics turn your business into a data [...]

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    In Data-Driven Organisations, IT should be the Driver for Innovation

    The world is changing faster than ever before, which was already the case before this terrible COVID-19 pandemic. The Coronavirus is a typical Black Swan that is changing the game forever. Although several people and organisation saw this pandemic coming and warned us extensively, we did not do enough to prevent it from happening. As a result, for the majority of the people and organisation, it is an unexpected event that has a tremendous impact, and in hindsight, we could have seen it coming. Nevertheless, the Coronavirus pandemic is a catalyst for change. We can see that digital is [...]

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    Mass Hysteria Surrounds COVID-19 Tracking Apps, and We Are Sleepwalking to State Surveillance

    The world is in crisis, and whenever a crisis occurs, drastic measures could be taken by those involved. In this particular case, the Coronavirus has the entire world in its grip and governments around the world are struggling to contain the health and economic effects of the virus. The lockdown in place in most countries seems to be effective in limiting the spread of the virus. The same applies to social distancing measures now in place all around the world. The good thing about these measures is that they will disappear once the virus is gone, though it might take some time. Eventually, [...]

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    5 Ways How the Corona Crisis Will Change Organisations

    Humankind is facing the biggest crisis of our generation. Across the globe, economies are coming to a standstill. Globalisation has been put on pause, and once the virus recedes, we will have to get used to the '1,5-meter economy'. For social creatures like humans, this social distancing will prove to be difficult. The longer it will last, the more significant the impact on our daily lives once they end the measures. Especially because temporary measures taken during a crisis have a habit of remaining in place after the crisis is over. In 1-2 years, the Corona crisis will be over, but the [...]

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    The Rise of Digitalism: Will the Coronavirus Trigger the End of Liberalism?

    “Don’t waste a crisis” – M.F. Weiner, 1976 A famous quote that has often been linked to Winston Churchill in the form “Never let a good crisis go to waste”. Whoever said it, there is a truth to it, and also now we see governments around the world using the crisis to make changes which could outlast the current crisis: The ‘emergency law’ just accepted in Hungary will allow Viktor Orbán to rule by decree without time limits. The chances that this law will be reverted after the crisis is over are very small; The Chinese government brought state surveillance to new [...]

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