• How to Prepare for an Automated Future: 7 Steps to Machine Learning

    The increasingly digital economy requires boards and executives to have a solid understanding of the rapidly changing digital landscape. Naturally, artificial intelligence (AI) is an important stakeholder. Those organisations that want to prepare for an automated future should have a thorough understanding of AI. However, AI is an umbrella term that covers multiple disciplines, each affecting the business in a slightly different way. When we look at artificial intelligence, it can be divided into three different domains: Robotics, which deals with the physical world and it can directly[...]

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    Understanding the Elements of Artificial Intelligence

    Artificial Intelligence is here to stay. The development of AI is speeding up on a daily basis. Only recently, Google’s DeepMind created the AI AlphaStar that secured a decisive victory against two grandmaster players of the game of StarCraft II. In a series of test matches they played, the algorithm won 5-0. This victory is a decisive moment for artificial intelligence, as the game of StarCraft II is fundamentally more difficult than the other games where Deepmind’s algorithm already claimed victory. Video games such as Atari, Mario, Quake III or Dota II are a lot less complex than [...]

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    How Artificial Intelligence Will Change the Travel Industry

    Since I have a passion for travelling as well as the hospitality industry (having a bachelor in hospitality management), and I believe in the power of Artificial Intelligence (AI), for this week’s article I decided to look into what happens when you combine the two. As it seems, Artificial Intelligence is set to be a game-changer for the travel industry.  It is helping consumers and companies simplify making travel arrangements and streamlining business processes. AI is also modernising travel by taking it from a complicated, drawn-out experience to one that is more enhanced and [...]

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    Why Prescriptive Analytics Is the Future of Big Data

    Big Data has ushered in an era of data analytics that is taking different forms, including prescriptive analytics. This type of business analytics helps you find the best approach for a specific circumstance. It is also considered the third or final part of business analytics, which also encompasses descriptive analytics and predictive analytics. Prescriptive analytics leverages predictive analytics and descriptive analytics to derive ideal outcomes or solutions from helping you solve business problems, and it is driving the future of Big Data. Here's how: Differences Between Prescriptive [...]

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    How Conversational AI Will Change Customer Service

    By 2020, approximately 20.4 billion devices are estimated to be connected to the internet. These IoT devices are getting smarter, connecting to intelligent applications, such as Amazon's Alexa or Apple's Siri, and helping consumers make transactions and complete tasks. However, they are also sparking conversational AI, and it stands to change customer service. Explore conversational AI, its benefits and challenges, and how it will help change customer service: What Is Conversational AI? Conversational AI consists of an advanced technology that uses natural language processing (NLP) so that [...]

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