• Make Your Business Smarter with IBM Watson Studio

    A smart business is one that runs on the numbers. Today, open communication means more access to customers and competition than ever. Even small companies have world-wide customer lists, in part due to the increasingly streamlined logistics companies that help with shipping. In a business world of static customers and increasing competition, staying ahead of the curve often means staying on the leading edge of technology. Smart businesses leverage technology for direct gains, and that all comes down to the data. Efficiency improvements, trend tracking, smooth workflows and dozens of other [...]

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    Incorporating Analytics in Your Organisation: 9 Use Cases

    Descriptive, diagnostic, predictive and prescriptive analytics can each provide insights into the business and as such improve and optimise your performance and increase your competitive advantage. Descriptive and diagnostic analytics enable organisations to learn, sense, filter, shape and calibrate opportunities by providing insights as to what has happened in their environment. This will allow your organisation to better sense opportunities than the competition. Predictive analytics can improve your decision-making across your organisation to help you understand which opportunities are best [...]

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    What is Prescriptive Analytics and Why Should You Care

    There is more data than ever in the world and in the coming years, it will only increase exponentially. However, just collecting data is not enough if you wish to become a data-driven business. For that, you need to analyse the data to gain insights, and as you are probably aware, there are multiple ways to do so, each increasing in complexity and the value they create: descriptive analytics, diagnostic analytics, predictive analytics and prescriptive analytics. Descriptive and diagnostic analytics is similar to business intelligence; it helps you understand what happened in the past, from [...]

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    Why the Organisation of the Tomorrow is a Data Organisation

    The fast-changing, uncertain and ambiguous environments that organisations operate in today, requires organisations to re-think all their internal business processes and customer touch points. In addition, due to the availability of emerging (information) technologies such as big data, blockchain and artificial intelligence, it has become easier for startups to compete with existing organisations. Often these startups are more flexible and agile than Fortune 1000 companies and they can become a significant threat if not paid attention to. Therefore, focusing purely on the day-to-day operation [...]

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    How Big Data Enables Developing An Open Strategy

    Open strategy is the decentralisation of strategy formulation across, previously excluded, internal and external stakeholders. Traditionally, companies focused on control and ownership of an organisation’s assets to ensure competitive advantage. However, this focus on control of resources is no longer the key to success. In today’s data-driven societies, knowledge, i.e. data, is widespread and easily accessible and organisations are increasingly turning into data companies. Access to this knowledge can fuel innovation, especially when it is used to embrace external ideas and data and when [...]

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    The Top 7 Technology Trends for 2018

    It is that time of the year again and 2017 is over before we knew it. The Year of Intelligence brought us a lot of progress and change; from over-hyped ICO’s to algorithms that created secret languages. As every year since 2012, I provide you with seven of the most important technology trends for 2018 to help you, and your business, prepare for the next year. One thing that we can state is that we are on our way to enter the 4th Industrial Revolution. Many of the technologies that have been promised for decades are constantly improving and are now reaching a point of maturity. Once that [...]

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    Why Prescriptive Analytics Is the Future of Big Data

    Big Data has ushered in an era of data analytics that is taking different forms, including prescriptive analytics. This type of business analytics helps you find the best approach for a specific circumstance. It is also considered the third or final part of business analytics, which also encompasses descriptive analytics and predictive analytics. Prescriptive analytics leverages predictive analytics and descriptive analytics to derive ideal outcomes or solutions from helping you solve business problems, and it is driving the future of Big Data. Here's how: Differences Between Prescriptive [...]

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    How Conversational AI Will Change Customer Service

    By 2020, approximately 20.4 billion devices are estimated to be connected to the internet. These IoT devices are getting smarter, connecting to intelligent applications, such as Amazon's Alexa or Apple's Siri, and helping consumers make transactions and complete tasks. However, they are also sparking conversational AI, and it stands to change customer service. Explore conversational AI, its benefits and challenges, and how it will help change customer service: What Is Conversational AI? Conversational AI consists of an advanced technology that uses natural language processing (NLP) so that [...]

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    Why Blockchain Will Improve Your Big Data

    The rise of cloud storage has helped companies collect and manage massive amounts of data. Data comes from corporate systems, Internet of Things objects and unstructured sources like online forums. New analytics tools like Hadoop help companies make sense of that data. Yet simply having data and analysis tools doesn't mean the results of an analysis are meaningful. Getting true insight from data depends on the data being correct. With the many sources that feed into data lakes and the many transformations big data goes through to be processed, there are many possible ways for errors to be [...]

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    How Artificial Intelligence Will Change Retail Banking

    With technological advancement, artificial intelligence is set to touch and modify the financial sector, specifically retail banking in many different ways. It's still the beginning stages of AI adoption for most banks. A Narrative Science survey highlighted that 32 percent of financial executive participants utilize AI technology, such as voice recognition and predictive analytics. Moreover, an Accenture survey noted that 76 percent those surveyed believe most banks will use AI interfaces primarily for customer interaction by 2020. But AI is changing retail banking in more ways than one. [...]

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